Enriching certain entities is failing causing a delay in sync.

Incident Report for Unific's

Resolved

This incident has been resolved.
Posted Apr 21, 2026 - 15:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2026 - 15:36 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 21, 2026 - 15:23 EDT

Investigating

We are currently investigating this issue.
Posted Apr 21, 2026 - 14:17 EDT
This incident affected: Checkout Sync, Order Sync, Contact Sync, Product Sync, and Dynamic Coupons.
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