Resolved -
This incident has been resolved.
Apr 14, 14:12 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 14, 13:43 EDT
Identified -
Shopify is no longer providing the checkout's id or the order's checkout_id in the latest webhooks. This is causing the checkout to not sync to Hubspot. We are working on a resolution to the issue.
Apr 14, 12:30 EDT
Investigating -
Shopify checkouts are not syncing to Hubspot. This has been reported by multiple clients. We are currently investigating.
Apr 14, 09:15 EDT