A fix has been implemented and we are monitoring the results.
Posted Apr 14, 2026 - 13:43 EDT
Identified
Shopify is no longer providing the checkout's id or the order's checkout_id in the latest webhooks. This is causing the checkout to not sync to Hubspot. We are working on a resolution to the issue.
Posted Apr 14, 2026 - 12:30 EDT
Investigating
Shopify checkouts are not syncing to Hubspot. This has been reported by multiple clients. We are currently investigating.