Magento webhooks returning 500 internal server error, sync issues.

Incident Report for Unific's

Resolved

This incident has been resolved.
Posted May 22, 2025 - 12:01 EDT

Identified

Unific is returning a 500 internal server error for Magento webhooks. Certain clients with invalid self-service field mappings are also experiencing sync issues.
Posted May 22, 2025 - 11:00 EDT
This incident affected: Checkout Sync, Order Sync, Contact Sync, and Product Sync.